You are in a crowded place and suddenly hear a loud crash followed by a scream. What is your immediate reaction?

B. QUICKLY ASSESS THE SITUATION AND CHECK IF ANYONE NEEDS HELP.

During a meeting, a colleague suddenly becomes very upset and starts shouting. How should you react?

B. REMAIN CALM AND TRY TO DE-ESCALATE THE SITUATION BY SPEAKING SOFTLY.

You are in a crowded place when you suddenly hear a loud crash followed by screams. What is your immediate reaction?

B. STAY CALM AND ASSESS THE SITUATION BEFORE ACTING.

You are in a crowded place when you notice a person suddenly collapse on the ground. What is your immediate reaction?

A. CALL FOR HELP AND STAY WITH THE PERSON UNTIL ASSISTANCE ARRIVES.

You are in a crowded train station when you notice a person suddenly collapse on the ground. What is the most suitable reaction?

A. CALL FOR HELP AND STAY WITH THE PERSON UNTIL ASSISTANCE ARRIVES.