During a meeting, a colleague suddenly becomes very upset and starts shouting. How should you react?

A. Join in and shout back to express your frustration.

B. Remain calm and try to de-escalate the situation by speaking softly.

C. Leave the meeting immediately to avoid the conflict.

D. Laugh at the situation to lighten the mood.

E. None of the above

Answer: B. Remain calm and try to de-escalate the situation by speaking softly.

Remaining calm and trying to de-escalate the situation is the most constructive response.

Posted in: Type 1 - Situation Reaction Test - Verbal Reasoning