You are at a public event when you notice a child who appears lost and is crying. What is your appropriate response?

B. ASK THE CHILD WHERE THEIR PARENTS ARE AND TRY TO HELP THEM FIND THEM.

You are in a crowded place and suddenly hear a loud crash followed by screams. What is your immediate reaction?

B. STAY CALM AND ASSESS THE SITUATION BEFORE REACTING.

You are in a crowded market when you notice a child has lost their parent and is crying. What is the most suitable reaction?

C. COMFORT THE CHILD AND HELP THEM FIND A SECURITY PERSONNEL.

You are in a crowded place and suddenly hear a loud crash followed by screams. What is your immediate reaction?

B. STAY CALM AND ASSESS THE SITUATION BEFORE TAKING ACTION.

During a meeting, a colleague suddenly starts to argue aggressively. How should you react?

B. STAY CALM AND TRY TO MEDIATE THE DISCUSSION.