While walking in a park, you notice a child has fallen off a swing and is crying. What should you do first?

B. LOOK AROUND TO SEE IF THE CHILD IS ALONE OR IF AN ADULT IS PRESENT.

During a meeting, a colleague suddenly starts shouting and creating a scene. How should you react?

B. REMAIN CALM AND TRY TO DE-ESCALATE THE SITUATION BY SPEAKING TO THEM QUIETLY.

You are in a crowded place when you notice a person suddenly collapse on the ground. What is your immediate reaction?

A. CALL FOR HELP AND STAY WITH THE PERSON UNTIL ASSISTANCE ARRIVES.

You witness a minor accident where a cyclist has fallen off their bike. What is your best reaction?

B. HELP THE CYCLIST GET UP AND CHECK IF THEY ARE OKAY.

During a meeting, a colleague suddenly becomes very upset and starts yelling. How should you react?

B. CALMLY ASK THEM TO TAKE A DEEP BREATH AND DISCUSS THE ISSUE PRIVATELY.