You are at a social event when you notice someone has spilled a drink on another guest, causing embarrassment. What is your reaction?

B. HELP CLEAN UP THE SPILL AND REASSURE THE EMBARRASSED GUEST.

During a meeting, a colleague suddenly starts shouting and becoming aggressive. How should you respond?

B. REMAIN CALM AND TRY TO DE-ESCALATE THE SITUATION.

A friend confides in you that they are feeling overwhelmed and considering quitting their job. What is your best reaction?

B. LISTEN TO THEIR CONCERNS AND OFFER SUPPORT OR ADVICE.

You find a wallet on the ground with cash and identification inside. What do you do?

C. TURN IT IN TO THE LOST AND FOUND OR LOCAL AUTHORITIES.

You see a child crying alone in a park. What is your best course of action?

B. ASK THE CHILD WHY THEY ARE CRYING AND OFFER HELP.