You are in a crowded train station when you notice a person suddenly collapse on the ground. What is your immediate reaction?

A. CALL FOR HELP AND STAY WITH THE PERSON UNTIL ASSISTANCE ARRIVES.

You receive a call from a friend who is upset and in distress. What is your best reaction?

B. LISTEN TO THEM AND OFFER SUPPORT.

You are in a crowded place when you notice a person suddenly collapse on the ground. What is your immediate reaction?

A. CALL FOR HELP AND STAY WITH THE PERSON UNTIL ASSISTANCE ARRIVES.

During a meeting, a colleague suddenly starts to argue aggressively. How should you react?

B. STAY CALM AND TRY TO MEDIATE THE DISCUSSION.

You witness a minor car accident where no one seems injured, but the drivers are arguing. What is your best course of action?

B. CALL THE POLICE TO REPORT THE ACCIDENT AND ENSURE SAFETY.