You receive a call from a friend who is upset and in distress. What is your best reaction?

A. Tell them to get over it and move on.

B. Listen to them and offer support.

C. Change the subject to something more positive.

D. Hang up if it’s too much to handle.

E. None of the above

Answer: B. Listen to them and offer support.

Listening and offering support is crucial in helping a friend in distress feel understood and valued.

Posted in: Type 1 - Situation Reaction Test - Verbal Reasoning