You witness a minor car accident where one driver appears to be angry and confrontational. What is your best course of action?

C. RECORD THE INCIDENT AND CALL THE POLICE IF NECESSARY.

You are in a crowded place and suddenly hear someone shouting for help. What is your most suitable reaction?

B. ASSESS THE SITUATION AND DETERMINE IF HELP IS TRULY NEEDED BEFORE ACTING.

You witness a minor car accident where no one seems injured, but the drivers are arguing. What is your best course of action?

B. CALL THE POLICE TO REPORT THE ACCIDENT AND ENSURE SAFETY.

You receive a suspicious email asking for personal information. What is your reaction?

C. REPORT THE EMAIL TO YOUR IT DEPARTMENT OR RELEVANT AUTHORITY.

During a meeting, a colleague suddenly becomes very upset and starts shouting. How should you react?

B. REMAIN CALM AND TRY TO DE-ESCALATE THE SITUATION BY SPEAKING SOFTLY.