During a meeting, a colleague suddenly starts shouting and creating a scene. How should you react? -

A. Join in and shout back to assert your point.

B. Remain calm and try to de-escalate the situation by speaking to them quietly.

C. Leave the meeting immediately to avoid confrontation.

D. Laugh at the situation to lighten the mood.

E. None of the above

Answer: B. Remain calm and try to de-escalate the situation by speaking to them quietly.

Remaining calm and attempting to de-escalate the situation is the most constructive response to a colleague's outburst.

Posted in: Type 1 - Situation Reaction Test - Verbal Reasoning