During a meeting, a colleague suddenly becomes very upset and starts shouting. What is your reaction

A. Ignore them and continue the meeting.

B. Calmly ask them to take a moment to breathe and express their feelings.

C. Shout back to assert control of the meeting.

D. Leave the room to avoid the conflict.

E. None of the above

Answer: B. Calmly ask them to take a moment to breathe and express their feelings.

Calming the situation by addressing the colleague's feelings can help de-escalate the conflict and restore order.

Posted in: Type 1 - Situation Reaction Test - Verbal Reasoning