You are in a crowded place and suddenly hear a loud crash followed by a scream. What is your immediate reaction?

B. QUICKLY ASSESS THE SITUATION AND CHECK IF ANYONE NEEDS HELP.

During a meeting, a colleague suddenly collapses. What should you do first?

B. CHECK IF THEY ARE BREATHING AND CALL FOR MEDICAL ASSISTANCE IF NECESSARY.

You witness a minor car accident where one driver appears to be angry and confrontational. What is your best course of action?

A. INTERVENE AND TRY TO CALM THE SITUATION DOWN.

While walking home at night, you see someone struggling with heavy bags. What do you do?

B. OFFER TO HELP THEM WITH THEIR BAGS.

You are at a public event when you notice a child who seems lost and is crying. What should you do?

D. ALERT SECURITY OR EVENT STAFF TO ASSIST THE CHILD.